Privacy Policy

Casa Bruno S.L. (“Casa Bruno”, “we”, “our”, “us”) is committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains what data we process, for what purposes, and what rights you have as a user of our website and services.

1. Data Controller

Casa Bruno S.L.

CIF/NIF: B57337027

Address: Son Bugadelles, C/ Illes Canàries 34, 07180 Santa Ponça, Mallorca, Spain

Email: info@casabruno.com

Phone: +34 971 699 221

2. Categories of Data We Process

We may process the following categories of personal data:

Identification data: name, surname(s)
Contact information: postal address, email, telephone number
Order and service data: products requested, communication relating to inquiries or purchases
Technical data: IP address, browser type, device data, cookies (see Cookie Policy)
Commercial information: preferences and interests related to our products

3. Purposes of Processing

We process your personal data for the following purposes:

Customer service and communication

To respond to your inquiries, emails, or contact requests.

Order management

To process orders, prepare quotations, manage stock inquiries, and provide product-related communication.

Contract performance

To manage the commercial relationship between you and Casa Bruno.

Legal compliance

To comply with tax obligations, purchase documentation, guarantees, and other legal requirements.

Marketing communication (only with consent)

To send product updates, promotions, or newsletters. You may unsubscribe at any time.

Website analytics and technical operation

To ensure website functionality, security, and performance optimisation.

4. Legal Basis for Processing

Depending on the specific purpose, your data is processed under one or more of the following legal bases:

Consent (Art. 6.1.a GDPR): for marketing communications and optional contact forms.
Contract performance (Art. 6.1.b GDPR): when you request a quote, order products, or maintain a business relationship with us.
Legal obligation (Art. 6.1.c GDPR): accounting, invoicing, and guarantee obligations.
Legitimate interest (Art. 6.1.f GDPR): website security, fraud prevention, and internal administrative purposes.

5. Data Retention

We keep your personal data only for as long as strictly necessary:

Commercial and contractual data: up to 6 years (per Spanish commercial law).
Accounting and tax documents: up to 10 years (per Spanish tax regulations).
Marketing data: until you withdraw your consent.
General inquiries: usually not longer than 12 months.

6. Data Sharing

We may share your data only with:

Service providers acting on our behalf (hosting, CRM, email systems).
Transport companies to deliver products to you.
Financial or tax authorities when legally required.
Technical providers in the EU, in compliance with GDPR.

We never sell personal data to third parties.

7. International Transfers

As a rule, we do not transfer personal data outside the EU/EEA.

If any service provider operates in a third country, we ensure GDPR-compliant guarantees such as:

Standard Contractual Clauses
Adequacy decisions
Additional security measures

8. Your Rights

Under GDPR, you have the following rights:

Right of access – Obtain confirmation and copy of your data.
Right to rectification – Correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to object to certain processing activities.
Right to data portability
Right to withdraw consent at any time.
Right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

To exercise these rights, contact us at: info@casabruno.com.

9. Cookies

Our website uses necessary and analytical cookies.

Full details are available in our Cookie Policy.

10. Data Security

We use appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, alteration, and disclosure.

11. Updates to this Privacy Policy

Casa Bruno may update this Privacy Policy when necessary.

The most recent version will always be available on our website.